Our values are the foundation of how we do business and of the work culture we strive to create. They determine how we lead our organization, how we interact with the public and are an integral part of everything we do.

Mutual Respect
We show genuine concern for each other, our clients and others - treating them with understanding and appreciation through fairness, equality and healthy dialogue. We listen carefully to what people say, remain open to all suggestions and questions, and understand other’s points of view.

Service and Partnership
We believe that the most important way to achieve our vision is through partnerships. We view all our clients as potential partners and are dedicated to ensuring they get top quality service.

Learning
We are committed to continuous improvement. We build on good ideas, learn from our experiences and challenge ourselves and the status quo.

Results
We have a clear vision of where we’re going and how to get there. We focus our resources to achieve our objectives.

Honesty and Integrity
We say what we believe and we lead by example.

Positive Work Environment
We take pride in our professional work ethic, our “can do” attitude and our informal and flexible work environment. We recognize a job well done.

High Quality Work
We are dedicated to detail. We strive to provide top quality and unbiased advice, based on solid, science-based research. We review each others’ work to make sure we get things right.

Last revised - June 29, 2009

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